As a Customer Success Manager, you will help customers achieve the full value of Canvs by establishing a deep understanding of their business and technical needs. Your primary goal is to ensure customers extract maximum value from the platform, achieve desired outcomes, and resolve any blockers to success. You will drive product adoption, manage expansion and renewals, and champion customer ROI.
You’ll be the face and voice of Deel for our clients, both internally and externally, building genuine and durable customer relationships and converting them into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues and be an internal advocate for clients with Deel by championing new products and capabilities.
Lead a team of high-performing CSMs focused on driving adoption, retention, and expansion within our K-12 district customer base, working closely alongside other CS managers and bringing a strong operational mindset. You’ll be both a coach and operator - motivating your team while using data to guide outcomes. This role is ideal for someone who has managed a mid-sized CSM team in a startup environment.
As the Customer Success Manager, you will be the driving force in helping teachers maximize their experience on Kiddom. In this role, you will work directly with teachers, schools, and internal teams to ensure successful onboarding, implementation, and ongoing satisfaction and success with the product. You will report directly to the Customer Success Leader.
Thunkable is looking for our next Creator Success Associate to support our global community of mobile app creators. You’ll work directly with users to ensure they have the tools, knowledge, and confidence to build apps — including those that leverage cutting-edge AI technologies. You’ll thrive in this role if you’re excited about helping users succeed, love solving technical problems, and enjoy working cross-functionally.
The Customer Success Manager will own the success of several accounts, including program onboarding and Pearl Product implementation, transformation to a value based environment, and programmatic success by investigating and creating alignment with customer operations and program objectives. You will own the development of relationships and performance of Primary Care provider customers, enabling VBC program fluency, propelling client satisfaction activities, driving performance in a VBC model, and securing contractual renewal as applicable.
You will support our clients in their digital training strategy through the 360Learning platform, leading the setup and support for clients across our UK and German markets during the launch of their new collaborative learning software. Your main goals will be to ensure the renewal of contracts, ensure the business impact of our solution is in line with the client’s business objectives, work closely with the EMEA account management team to ensure client KPIs are met, and create and develop processes to handle a one-to-many approach, reporting and communication processes.
Manage a portfolio of clients, taking ownership of customer retention, adoption, and engagement, ensuring their ongoing success. Develop strong client relationships as a trusted advisor, providing the necessary tools and guidance to maximize their use of the product. Cultivate relationships with key stakeholders at both operational and strategic levels, understanding their objectives and aligning our application offering to meet their needs.
Drive the on-boarding, adoption, retention and overall success of our customers. Lead the enablement of our users by conducting product trainings. Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation.
As a Senior Customer Success Manager (CSM), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer’s organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success.