Are you an experienced Customer Success leader with a passion for building strategic relationships and delivering measurable business value? Work with a high-impact book of 100β150 accounts, driving adoption, mitigating churn, and unlocking growth. Join a dynamic Customer Success team where you can shape scalable strategies and coach others. This is your opportunity to help shape the future of customer success.
Job listings
Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to strategic customers. This is a fully remote position, with expectations of travel to visit customers a few times a quarter. The role requires exemplary time management skills, the ability to manage multiple projects, critical thinking, ownership, passion for building relationships, and effective communication.
The Customer Success executive plays a pivotal role in strategic projects focused on enhancing our global customer success maturity. The role will involve collaborating with cross-functional teams and driving improvements to processes and operations through Vitally.i.o, our internal customer success operations platform to support your Customer Success peers.
The Client Success Manager oversees every stage of the client journey for a rapidly expanding podcast-production and distribution company that serves B2B service providers. Acting as the single point of contact, the manager builds trust, translates client objectives into clear action plans, and ensures that all deliverables arrive on schedule and to specification.
As a Customer Success Manager, Growth at Vanta, you will guide customers through their security and compliance journeys with Vanta's specialized solutions at scale. You will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. You are responsible for helping keep our customers moving toward their goals and ultimately being successful and happy.
We're looking for a Customer Success Lead to own the end-to-end customer journey at Synthflow - from onboarding through expansion. In this high-impact role, you'll work closely with our founders and cross-functional teams to ensure our customers are successful. Youβll define and scale our customer success function, build strong relationships with enterprise accounts, and help influence the product and go-to-market motion through user feedback and insights.
The Customer Success team at Cyderes ensures customers achieve their desired outcomes, helping them stop threats and ensuring they receive maximum value from services and security solutions. As a Customer Success Manager, you'll solve customer's cyber security problems, work with interesting technologies, and embrace a dynamic environment.
Weβre seeking a proactive and driven Customer Success Manager (CSM) to join our EMEA-focused team. In this role, youβll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. Accountabilities include client onboarding, driving customer value, relationship management, and portfolio growth.
As a Scaled Customer Success Manager at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio. As a member of this segmentβs team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. The ideal candidate is results-oriented and comfortable engaging with a high volume of clients daily.
This role exists to ensure theyβre delivering not just outcomes, but true partnership to their most influential customers, playing a critical role in scaling their ability to serve complex accounts, driving consistency in execution, and unlocking expansion opportunities. Furthermore, this leader will manage a team of Customer Success Managers across the West Coast.